Wednesday, 8 July 2020

I submitted by visa application – when can I attend my appointment?

If you have submitted an application for a UK visa in the last three months, you will likely have been unable to book an appointment to enroll your biometrics. As a result of this, your application will not have been processed.

Making a visa application from outside the UK

If you are making an application from abroad, some visa centres have begun to reopen. This includes Visa Application Centres in:

  • Bangkok
  • Beijing
  • Berlin
  • Brisbane
  • Canberra
  • Chongqing
  • Dusseldorf
  • Fiji
  • Guangzhou
  • Hong Kong
  • Kuala Lumpur
  • Melbourne
  • Minsk
  • Munich
  • Perth
  • Shanghai
  • Sydney
  • Taipei
  • Ukraine

This list is subject to frequent change. More centres abroad are planning to reopen in the coming weeks.

Making a visa application from inside the UK

A number of Sopra Steria service points reopened on 1 June. This included those at:

  • Birmingham
  • Birmingham Premium Lounge
  • Chelmsford
  • Croydon
  • Exeter
  • Leeds
  • London Mark Lane Premium Lounge
  • London Victoria
  • Manchester Fountain Street Enhanced Service Point
  • Manchester Premium Lounge
  • Sheffield
  • Southampton

These centres are operating a reduced service to comply with social distancing rules. Appointments are currently only available to those who had already booked their appointments before the lockdown was announced and whose appointments were cancelled. Sopra Steria will contact you by email to rebook your appointment. You will not be charged again for attending an appointment that you have already paid for.

If you submitted your application prior to the lockdown but were unable to book an appointment or you submitted your application after the lockdown began, you will not yet be able to book a replacement appointment. As the Home Office work through the backlog of applications, they will start opening the application centres to applicants who fall into this category. There is currently no definitive guideline as to when this will happen.

There is no guidance from the Home Office as to when the Priority and Super Priority services will start to operate. All applications submitted since they were suspended in late March will be considered under the standard processing timeframes.

Please note that the information in this blog is current at the date and time of posting. The situation regarding policy and guidance based on the COVID-19 pandemic is subject to change at short notice.





The information in this article is for general information purposes only and does not purport to be comprehensive or to provide legal advice. Whilst every effort is made to ensure the information and law is current as of the date of publication it should be stressed that, due to the passage of time, this does not necessarily reflect the present legal position. Gherson accepts no responsibility for loss which may arise from accessing or reliance on information contained in this article. For formal advice on the current law please don’t hesitate to contact Gherson. Legal advice is only provided pursuant to a written agreement, identified as such, and signed by the client and by or on behalf of Gherson.

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